EDI Analyst (Remote)

Overview

The EDI Analyst reports to Manager, Dispute Resolution in the Accounts Receivable Accounting department. This role will identify, coordinate and resolve transmission and rejections errors for Electronic Data Interchange (EDI) billed customers.  The primary responsibility of the role will be to analyze customers’ EDI portals and past due balances, identify root cause of transmission failures and transaction rejections, and work with various internal departments, third parties, and customers to resolve thousands of errors every month.  This will be extremely high volume and require in-depth EDI and systems knowledge and analytical skills. By clearing these transmission failures, customers’ automatic payments may be received.

The EDI Analyst serves as the primary link between the business (i.e., cross functional areas not limited to E-commerce, Sales, Pricing, Tax, Customer Service, Contract Maintenance, Customer Implementation, etc.), all data-trading partners, and customers. Ability to quickly identify errors and coordinate resolution in a timely manner.

Primary Responsibilities:

• Analyze, identify, coordinate, and resolve EDI transmissions and rejections issues and errors.  Provide support for all customer EDI-related issues and errors, including auditing and resolving issues on various third-party portals.  Evaluates customer contractual requirements to propose and implement process improvements and process measurements. 
• Actively monitor EDI transaction flow through post implementations, identify challenges and work with the appropriate internal, third party and/or customer IT and E-Commerce departments to correct issues timely and accurately.  
• Performs special projects to identify root cause, policies, or procedures, along with recommendations to enhance and/or improve.  Work with process owners, management and customers to develop solutions and correct inefficiencies. 
• Works with appropriate areas on generating credits and/or rebills processed, as appropriate.  

Education and Experience:

• High School diploma or equivalent education preferred
• Area of study: Business Administration, Finance, Accounting
• Minimum 2 years of experience in Collections, Dispute Resolution, Process Re-engineering, Management, Finance, Project Management. 
• Knowledge of various EDI platforms
• Advanced Microsoft Excel skills
• Experience with MS Office, Oracle, WebCollect
• Strong communication and organization skills
• Ability to work and prioritize multiple tasks
• Relationship building, negotiation, influencing and conflict resolution skills; good judgment skills with independent decision making ability; excellent written and verbal communication skills 
• Excellent reconciliation, research, and analytical skills

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability

About The ODP Corporation
The ODP Corporation (NASDAQ:ODP) is a leading provider of products and services through an integrated business-to-business (B2B) distribution platform and omnichannel presence, which includes world-class supply chain and distribution operations, dedicated sales professionals, a B2B digital procurement solution, online presence, and a network of Office Depot and OfficeMax retail stores. Through its operating companies Office Depot, LLC; ODP Business Solutions, LLC; Veyer, LLC; and Varis, LLC, The ODP Corporation empowers every business, professional, and consumer to achieve more every day.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification and are not intended to be a complete list of all responsibilities, duties and skills required of associates so classified. Other duties may be assigned.

Pay, Benefits & Work Schedule: The salary range for this role is $57,600/year to $79,200/year, however all state and local minimum wages will be complied with, resulting in a possible adjustment to the salary range displayed.

The company offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button.

How to Apply

Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button.

Application Deadline

The job posting will remain open for a minimum of 3 days and will expire once the position has been filled.

Equal Employment Opportunity

The company is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law.

We will consider for employment qualified applicants with arrest and conviction records City & County of San Francisco Fair Chance Ordinance.